Lamps General Purchase Information
For delivery of your lamps please allow 3 to 4 weeks. Delivery
time is estimated and subject to change.
We will confirm availability
upon receipt of your order. If you prefer to check stock prior
to placing an order, please contact us with the lamp name or
number and the quantity. We will get back to you immediately
with stock information.
All lamps are UL® approved and
feature 3 way sockets, lamp (s) bulb (s), are not included.
Lamps are intended for indoor use only. Please note that all
products are handcrafted to create an original decorator's
masterpiece, therefore natural finish variations may occur.
All pictures were produced using
digital techniques and color display might differ from monitor
to monitor depending on your particular settings.
Prices include lamp and shade and
subject to change without notice. Orders placed in our website
for delivery other than the continental US will require
additional shipping charges. We'll contact customer with this
information. If you want to know before ordering amount for
total shipping charges contact us for more information. No
orders can be shipped before total amount for shipping charges
are paid. Import taxes & customs or broker fees for Canadian
orders are not included in our prices.
Return Policy for your Southwest Lamps
If there is a problem with your
order, please contact us within the first 5 days of delivery
date for refund or replacements by sending us at a message in
this short Feedback Form including your name and order number.
We'll provide you with information to ship back the item
directly to our returns branch, which is at a separate location.
Items are to be returned in the original packaging, original
condition, with all manuals or other related documentation.
Customer is responsible for shipping
charges on returned items. Refunds will only be applied as a
credit to the merchant card for which item was originally
purchased excluding shipping charges within 30 days of return.
Please note that return shipping
charges might be higher to the ones charged by our shopping cart
at the time of purchase.
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